Do you only clean outside windows?
We offer full service window cleaning, this includes inside outside. Our friendly technicians are experts in customer service. That means you'll feel comfortable having our team in and around your precious home. We offer a 3-Day Rain Guarantee so you can rest easy. If rain causes spots on your windows we will happily return for free touch ups.
I power washed my patio, but the stains came right back in a few months. Why did that happen?
Power washing alone won't remove the root causes of organic staining. In many cases, the mold, mildew and algae will begin to grow back immediately after you've power washed the surface. Our detergent application, both before and after power washing, terminates organic growth to the root. This not only results in immediately beautiful results but also long lasting ones.
Are you licensed, insured and bonded?
No, yes, and yes. The state of Michigan currently has no licensing for exterior cleaning. If it did, we would be first in line for a license.
We do carry $2 Million in the best General Liability coverage money can buy. And our technicians are covered by an additional umbrella policy and a bonding policy.
How do I know you actually cleaned out my gutters? Will I need to check your work myself?
Good Questions... we send you photos of the completed work after we are done. That gives you peace of mind that we did what you paid us to do. We actually take it one step further. Thru Glass Cleaning is the only company in Northern Michigan to offer a 14-day No Clog Guarantee. If your gutters develop a problem within two weeks of service, we'll come back and take care of it at no charge.
I have a trex composite deck. The manufacturer says I shouldn't clean it with high pressure. Can you clean it safely for me?
We've researched manufacturers' guidelines on cleaning composite decking and siding. We follow their recommendations. Our low pressure soft washing technique provides your delicate surfaces the deepest clean in the safest manner. We guarantee you'll love the results.
How do I know I can trust the people you send to my home?
All of our technicians are background checked and drug tested. We don't hire temp workers, all of our our team members are adult professionals. Our team is thoroughly trained to treat your property with care and respect.